Product Group	Explanation or repair Type		Labour	Inspection fee
			Rate
DVD/BD recorder	Workshop repair		£32.50	£35
DVD/BD player	Workshop repair		£26.00
PVR	Workshop repair		£32.50
Audio	Workshop repair		£26.00
	Repair with call out to customer		£55.00
LCD Panel	Repair with call out to customer		£45.00	£35
up to & inc 32"	Workshop repair		£40.00
	Screen replacement - workshop repair		£65.00
	Software/Firmware upgrade - workshop		£35.00
	Software/Firmware upgrade - Field		£45.00
LCD Panel	Repair with call out to customer		£65.00	£35
32"	Repair without call out - workshop repair		£55.00
	Screen replacement - workshop repair		£110.00
	Software/Firmware upgrade - workshop		£35.00
	Software/Firmware upgrade - field		£55.00
Plasma & LCD	Repair with call out to customer		£90.00	£35
up to & inc 50"	Repair without call out - workshop repair		£65.00
	Screen replacement - workshop repair		£136.50
	Software/Firmware upgrade - workshop		£52.00
	Software/Firmware upgrade - field		£65.00
Plasma & LCD	Repair with call out to customer		£182.00	£65
51" & above	Repair without call out - workshop repair		£90.00
	Screen replacement - workshop repair		£160.00
	Software/Firmware upgrade - workshop		£52.00
	Software/Firmware upgrade - field		£65.00
OLED			£120	£75
Retune & set up	LCD up to £30"		£25.00	from
	LCD over 31"		£35.00	from
	Plasma / OLED		£65.00	from
	Home cinema		£52.00	from
	DVD/PVR		£25.00	from
	Router set up		£58.50
	Radio		£15.60
	no fault / minor fault		£26.00