info@linwoodhe.com01634 230261
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Feb 2017
Our office telephone number is currently down. This should be fixed by Monday 27/02.2017
We apologise for any inconvenience this may cause.


May 2016
Another quality installation by Linwoods
50" 4K TV, with soundbar and Bluray player installation
TX50DX750 - 50" 4K pro display
£1199.00

SC-ALL70 3.1 Soundbar with wireless sub
DMPBDT180 - Bluray player
Pro wall mount with arm
High grade cables
Professional Installation and educational lesson
£499.00
£129.00
£149.00
£120.00
£145.00




2nd March 2015
Update: Timer Recording Problem on DVD Recorders  

We have received reports of Panasonic DVD Recorders exhibiting a problem with timer recordings.
The issue reported is that rather than the programme selected being recorded, the Favourites menu is recorded instead.
This issue has now been is investigated and a resolution to the problem has been found by Panasonic.

This will result in a OAD (Over Air Download) and a web download
scheduled for rolled out on the following dates.

1.Model: DMR-EX86/EX99V/EZ49V/EX773/EX83
   Period: for 1 week from Mar.9(Mon)

2.Model: DMR-EX79/EX769/EX89
   Period: for 1 week from Mar.16(Mon)

3.Model: DMR-EX86/EX99V/EZ49V/EX773/EX83
   Period: for 1 week from Mar.23(Mon)

<Web Download>
Web site will be opened on Mar.9(Mon) for subjected models.

We thank you for your patience while we investigated this matter and your continued support of the Panasonic brand.

  
18th February 2014
Our telephone line is now fully up and running.
Business as usual.
We apologise for all the inconvenience caused and thank all our customers for their understanding.
 
17th January 2014
Our telephone line is now working ... sort of.
There is an answer system in place to take your messages and we will return your call as soon as possible. Alternatively please call our mobile 079 0550 7338 for a direct answer.
We will soon have our 01634 230261 number transferred to our new office, where normal business will resume.
 
16th January 2014
Our landline is still unavailable. We hope to have this working as soon as possible. We appreciate those customers contacting us by mobile, text or email.
If you are unable to get through on the mobile due to poor signal, please leave a message and we will contact you back as soon as we get the message.
 
14th January 2014
Our telephone line is hopefully partially back up and running by tomorrow.
This will be a answer system, so please leave a message and we will contact you as soon as possible.
As before, we can still be contacted on 079 0550 7338, email or text.
Many thanks for bearing with us during this time.
On the up side, we have begun moving our workshop equipment to our new premises (details now available, please click on contact us) and we will be finished by the end of the week.
Please note, our new office is a postal address only. It is not open to the trade or customer for face to face communication unless by prior appointment.
Our new workshop/showroom in Invicat Business Centre is available to view by both trade and customer, but by appointment only. Please contact us if you wish to visit. We aim to offer most of our services to you by home visit, telephone or by our website or email.
 
8th January 2014
Our telephone line 01634 230261 is still unavailable. 
We apologise for this inconvenience.
BT are simply incompetent.
Please contact us using 079 0550 7338 or please use our online booking form, email or text.
If you prefer not to call a mobile number, contact us and we will call you back immediatley.
 
If you should know anyone who wishes to contact us, but is unable to use our website, such as some elderly customers without internet capability, please pass our contact number onto them, or contact us on their behalf.
 
  
1st January 2014
 
OUR TELEPHONE LINE IS CURRENTLY OUT OF ACTION
BT have said the line will be up and running by Friday 3rd January 2014 (but then they also said the line would be operational on 30th December 2013)
In the mean time please use 079 0550 7338 or email or text
We apologise for any inconvenience caused.
 
December 2013
 
IMPORTANT CHANGES FOR LINWOODS CUSTOMERS
 
The internet has changed the way we shop,

So we have restructured our business to give you

Internet prices but with local, personal service!

 

 Due to our need for larger repair premises in a better suited location, and due to the changes our industry is facing and the changes of how consumers now want to shop, I have decided to improve our online presence, and make our website and our telephone lines the first point of contact.

Please use these methods in the first instance.

 

  • We continue to supply new products & accessories, face to face, by appointment.
  • We continue to offer a professional installation service
  • We continue to offer a professional repair service
  • We continue to offer professional advice and help with your product
  • We continue to have bricks and mortar premises, in the local community

 

With so many people now having to work longer hours, and with the current economical conditions, it is not feasible for a customer to have to take a day off work, or have to wait until the weekend to receive a call out for a repair or to have a new product installed.

This is why Linwoods have launched their NEW repair service, (inspection fees apply)

  • This service offers same day call out between 8am and 8pm, 7 days a week.
  • Collection then delivery and reinstallation of the product are at no extra cost.

Moving forward, there will be three key areas for what Linwoods can offer:

  • Fast and efficient repair service, to many consumer products, of all brands.
  • Supply of new products with or without professional installation
  • Professional installation service, regardless of where it was purchased, including retune & setup of existing products, WiFi and home networking.
 
 
12th November 2012
PFHS Golf Day
 On Monday the 12th November Linwoods proudly sponsored a local schools charity fund raising day. The Parents & Friends of Holywell School, Upchurch, Kent, held a Golf day at Gillingham Golf Club. The day was well supported by many of the Dads from the school plus several school governors. Linwoods provided the green fees and some raffle prizes, and with all other prizes being donated, a great sum of money was raised for the school.
Adam Webber, a product trainer from Panasonic, came down to show off the new Panasonic GH3 Lumix camera which is due for release on 1st December 2012. He took many pictures of the players on the 1st tee which are available for you to see on this site. If you would like a high res copy of them, please send us an email.
Thank you to everyone who helped this day be the huge success which it was.

Feel free to view some of the photos that were taken during the day, these have been split into the teams for the day : 


5th October 2012
Update for TX-LxxC5, U5 and X5 Viera TV‚€ôs
Starting on Friday 5th October, there will be an over air download for the TX-LxxC5B / U5B / X5B. This is to improve the OAD (Over Air Download) functionality within the set. 

This update will run every weekend from 10:00 am each Friday until 09:00 am each Monday until further notice.

To update the set, select a BBC HD channel. Thereafter the software should automatically install once the update has been accepted by the user.

Important Note

Please be aware that, although the set displays a message that the download will take around 20 minutes, it is more likely to take around 40 - 45 minutes. During the update process please ensure that the TV is not operated or turned off. Once the update is complete, a confirmation screen will be displayed.
 
20th September 2012 
Be advised that a signal being transmitted today (Thursday 20th September) on terrestrial FreeView may cause a reappearance of the "disappearing BBC Channels" issue on Panasonic X10 / C10 TVs, which occurred last month. The signal should commence at 1:00 am and only those TVs actually switched on at the time will be affected. Any sets switched on after 1:00 am will not be affected. Should a TV encounter disappearing BBC channels, simply turning off by use of the mains switch, waiting for 30 seconds and powering on again, should resolve the issue.

In order to bring all receivers up to the latest version of software and prevent reoccurrences of recent issues, there will be a range of over air downloads for both the X10 / C10 series and the C5 / U5 / X5 series of TVs over the coming weeks. Please ensure all sets are updated when prompted.

7th September 2012
On 28th August, we were made aware that on certain Panasonic Televisions, BBC channels on Freeview (terrestrial) were intermittently disappearing and a "No Service" message was being displayed.  This only seemed to affect X10 & C10 models, both LCD and Plasma operating on older versions of software.

Our investigation, in conjunction with the broadcasters, highlighted a conflicting signal being transmitted. This resulted in the Freeview BBC channels intermittently disappearing on the X10 and C10 models. The conflicting signal was removed, allowing these sets to correctly receive the BBC channels on Freeview.

In order to help prevent a reoccurrence, we suggest all such TVs are updated to the latest software. This can be done by end users themselves by downloading the software and following the instructions here (http://bit.ly/O15oAb ). In addition an over-air download is planned to commence on 7th September 2012 and continue for a period of 3 days.  To update the set, select a BBC channel.  Thereafter the software should automatically install once the update has been accepted by the user.

We thank you for your patience while we investigated this matter and your continued support of our brand.
  
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    Copyright 2014 LinwoodHE
Linwood Home Electronics
Serving Medway, Swale and Maidstone
Email: info@linwoodhe.com
Tel: 01634 230261